Highly Discouraged

I was telling my mother-in-law last weekend how unreliable people are these days. It is really frustrating and I just don't get it. I mean not only is the average person unreliabe in everyday life, but what really gets me fired up are the people that you pay. Whether it is the phone company, bank, government, or local home improvement store....you can't count on anyone. What is wrong with our society when no one stands behind their word. Where customer service is a concept of the yesteryears.

Maybe I am just too honest. If I say I am going to do something, I do it. If I can't, I'll tell you that too.

You ask what has me spitting nails now? Our bathroom project of course. After being promised that our sink would be in this Thursday, we called to verify. After numerous calls to the company, we confirmed that it was in...YEAY!!! But we'd have to wait for another call back to set-up installion (something they were doing for free since they droped the ball several times). Well, big surprise, no call came. We got the run around all day and Shawn finally told them that he would be there tonight to pick up the sink and he'd install it himself. To which he was told "that wouldn't be a good idea". You see, it seems the sink isn't in afterall and never was. It wasn't a mistake or an oversight, the guy just plain old lied. So now we are told that they can shoot for the 26th. This is completely unacceptabble to me. But what are my choices. I have none. I am at the mercy of the manufacturer and the retailer.

But what ever happend to a persons word? Or a company's intergrity? Are they both of no value any more? Apparently so.